András Rung Andras Rung is a Hungarian usability expert who has worked for various institutions and companies since 2002. He is the co-author of the first Hungarian usability book and author of the usability blog Ergomania.
One of the most influential factors in our buying decisions is the opinions of our friends and relatives. Likewise, a large majority of online shoppers now trust what other customers say about the products they buy more than the e-tailers themselves. The reason is that we trust people who are "on our side," even if we do not know them personally.
This attitude was described as the... Read More
While product findability is a key factor of success in e-commerce, it is predominantly enabled by simple search alone. And while simple search usually doesn't fulfill complex needs among users, website developers and owners still regard advanced search as just another boring to-do item during development. Owners won't go so far as to leave it out, because every e-commerce website has some... Read More
