Damian Rees Damian is a Director at Experience Solutions a usability testing agencysupporting leading UK brands. Damian has 13 years experience as a UI design specialist for companies like BBC and National Air Traffic Services researching & designing websites, apps, voice recognition, and air traffic control interfaces. Damian regularly writes for the Experience Solutions Blog and tweets for @experiencesolns
In one of the first usability tests I ever did, I met a lovely old lady who could not use a mouse. She kept lifting it in the air and pointing at the screen, speaking words of encouragement to the cursor. At the end of the test I got absolutely nothing, but she did think I was a “lovely boy” who should meet her granddaughter.
Very quickly I learned the value of setting very clear... Read More