We often hear companies, including Web agencies, boast about how they provide exceptional client service. But how do they define exceptional? Consider this scenario. You are hired to design and develop a new website for a retail client. The client loves the design, and the pages you develop use the latest in HTML5, CSS3 and responsive design, resulting in a website that works wonderfully...

At Smashing Magazine, we are big proponents of diversity and sharing. We encourage designers and developers worldwide to step up and use Smashing Magazine as a platform to share their opinions, ideas or techniques. Our editorial process is quite evolved, yet we are very open to users' suggestions. In fact, if an author has something to say, we try to help them collect their thoughts,...

From one artist to another, I know how satisfying it can be to achieve the perfect shade of a color or squeeze the most difficult font into the funkiest space. Having spent some time experimenting with these and other aspects of design, I also know how time-consuming and downright maddening it can be to do these things without enough know-how. Fortunately, there’s an easier way to solve design...